What our clients have found.

Challenge

A distributor in Shah Alam had not received goods paid for under a three-year supply agreement. The counterparty was unresponsive, and the outstanding sum exceeded MYR 80,000. The client had attempted informal resolution without progress.

Approach

Following a review of the contract and correspondence, a formal demand was issued. When the counterparty responded, structured settlement negotiations were conducted. The matter did not proceed to a contested hearing.

Outcome

Settlement was reached within eleven weeks of initial instruction. The client recovered the outstanding amount under an agreed payment schedule. Total legal costs remained below initial court filing estimates.

Challenge

An online retail platform had grown quickly and was processing personal data from thousands of customers without a structured privacy framework. The founding team was aware of the PDPA 2010 but had not formally addressed their obligations.

Approach

A gap analysis was conducted across the platform's data collection points, storage practices, and third-party integrations. Recommendations were prioritised by exposure level, and a set of notices and internal policies were prepared.

Outcome

The engagement was completed in five weeks. The client implemented a privacy notice, consent mechanism, and internal data handling policy. A follow-up review six months later found all recommended measures in place.

Challenge

A small professional services firm had not filed annual returns for two consecutive years following the departure of their in-house administrator. The directors were concerned about penalty exposure and the accuracy of their statutory registers.

Approach

The outstanding filings were prepared and submitted, with supporting documentation to address the gap in filings. The statutory registers were reviewed and brought up to date. The firm was then enrolled on the annual retainer service.

Outcome

Both lapsed filings were accepted by SSM. The company's compliance record was restored and all subsequent deadlines have been managed on the retainer. The directors have not needed to handle any SSM submissions themselves since.